The Public Information Officer (PIO) serves in a public relations role and is responsible for accurately disseminating information related to the operation and activities of JPSO to citizens and members of the media in professional and courteous manner.
The PIO writes, edits, plans, and coordinates a wide variety of documents, media, and programs to inform and educate citizens, and increase positive media exposure. Employee prepares news releases, reports, brochures and fliers; using the JPSO website and social media to engage citizens; and coordinating the development and implementation of a comprehensive communications plan for the office. Work involves considerablebroad contact with the public, public officials, and agency staff. The employee works under supervision of the Public Affairs Commander.
Essential Duties and Tasks
- Writes, edits, lays out, and coordinates electronic distribution and limited printing of a variety of newsletters, reports, brochures, fliers, etc.; prepares or acquires graphic materials as needed; writes and distributes press releases; prepares agency staff for media interviews, and handles media relations;
- Utilizes official social media accounts for the agency; coordinates development of social media presence and content. Coordinates work of all agency departments official social media sites.
- Establishes and maintains positive relationships with all media outlets.
- Performs on-camera or on-air interviews as necessary
- Coordinates the release of information regarding critical incidents, major crime scenes
- Attends a wide variety of functions such as civic association meetings, school visits, and special events to help communicate and promote them; devises marketing plans for various events and agency activities.
- Participates in crisis management planning and assisting in developing crisis communications plans.
- Coordinates public records requests in conjunction with the Records Division.
- Must be available to respond to requests after hours and on an on-call basis to include weekends and holidays.
Knowledge, Skills, and Abilities
- Superior knowledge of grammar, punctuation, editing, layout, and related skills.
- Considerable knowledge of photography, graphics, design, and printing.
- Considerable knowledge of presentation and publications
- Working knowledge of desktop publishing software, including in Design and Acrobat
- Working knowledge of video creation and editing software
- Strong skills in public contact and customer service.
- Ability to write, edit, and communicate clearly and create a positive and professional image as a representative of the JPSO.
- Ability to exercise sound judgment in making decisions in conformance with JPSO policies, state and federal laws related to the release of public information.
- Ability to communicate effectively in conversations, public presentations, and written form.
- Ability to establish and maintain effective working relationships with elected and appointed officials, employees, citizens, and all media.
- Ability to handle confidential information appropriately.
- Prior law enforcement experience is preferred but not required.
Salary will be commensurate with experience.