Job Summary:
The JPSO Insurance Division is seeking a Receptionist/Clerk to perform clerical, secretarial, and administrative tasks while providing support to employees regarding insurance coverage and benefits. This role requires strong organizational skills, attention to detail, and excellent customer service.
Salary Range: $39,000 – $41,000 per year
How to Apply:
Resumes should be sent to Insurance Director Traci Henderson at henderson_tr@jpso.com.
For any questions, please contact the JPSO Insurance Division at 504-376-2506.
Key Responsibilities:
- Perform routine clerical, secretarial, and administrative duties.
- Answer phone calls, direct inquiries, and assist employees with insurance-related questions.
- Provide new employee orientation by explaining health and voluntary insurance plans and processing enrollments.
- Accept and process medical documentation for employees returning to work in compliance with HIPAA guidelines.
- Maintain office supply inventory and ensure the office is well-stocked.
- Assist in completing life insurance claims for deceased employees or their spouses.
- Handle Family and Medical Leave Act (FMLA) documentation and processing.
- Enter and manage data across multiple software programs.
- Interact professionally with employees, the public, and various agencies.
- Assist other employees in the insurance division as needed.
- Perform other duties as assigned by the supervisor.
Qualifications:
- Strong administrative and organizational skills.
- Proficiency in data entry and experience with relevant software programs.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize workload effectively.
- Knowledge of insurance plans, FMLA, and HIPAA compliance is a plus.